A direct number, an email address, and someone who knows your installation.
A question about your order, your softener or a delivery under way: message us and we answer the same day.
Monday to Saturday, 8 am to 6 pm. The person who delivers picks up, not a call centre.
Reply within one working day. Do mention your postcode; it saves us going back and forth.
The bubble at the bottom right answers the usual questions and can take your order directly. For anything specific, it points you to the phone.
Delivery is free within 30 km of our Vilvoorde depot, beyond that 0,30 € per kilometre. Thirty-nine towns are listed with their exact distance.
Schools, hospitals, care homes, property managers, hotels and industry: delivery by the pallet of around 40 bags, monitored restocking and invoicing that fits.
Before you call,
the answer may already be here
Fifteen questions sorted by topic: the product, delivery, payment, tank maintenance.